CONTACT US

At Hardly Hardbody Limited, we value clear communication and community. If you need help with an order, have a question about our products, or are reaching out for special requests, here’s how and when to contact us:

How to Reach Us
Email: info@hardlyhardlyhardlyhardly.com
Or
Fill out our contact form on the Contact page
Please include your order number, full name, and a brief description of your inquiry so we can respond quickly and accurately.

Response Time
We respond to all customer emails within 24–48 business hours (Monday to Friday).
Messages sent during weekends or public holidays will be answered on the next business day.

Respecting Boundaries
At the HARDLY team, we treat all customer interactions with professionalism and respect — we ask that you do the same. Abusive, threatening, or inappropriate messages will not receive a response and may result in account restrictions.

Common Contact Reasons
You can contact us about:
Order tracking or delivery issues
Clarification on product sizing or materials
Questions about exclusive item requests
Reporting damaged or incorrect orders
General brand inquiries or feedback
Collaboration requests

TERMS & CONDITIONS

Welcome to the Hardly Hardbody Limited website. By accessing and using this site, you agree to the following terms and conditions. Please read them carefully before using our platform.

1. Age Restriction

By entering, browsing, or making a purchase on this website, you confirm that you are 16 years of age or older. If you are under 16, you are not permitted to use this site in any capacity. Continued use of this website constitutes your acknowledgement that you meet this age requirement.

2. Intellectual Property

Most content on this website, including logos, artwork, designs, product photos, and written content, is the intellectual property of Hardly Hardbody Limited or its collaborators and is protected by copyright and trademark law. You may not reproduce, distribute, or use any content from this site without express written permission.

3. Product Availability

All items listed are subject to availability. We reserve the right to limit quantities or cancel any orders at our discretion, especially in the case of high-demand or special request items. Submission of an order does not guarantee fulfillment.

4. Pricing & Payments

All prices listed are in your selected currency and include any applicable taxes unless otherwise stated. We reserve the right to adjust pricing at any time. Payment is due in full at the time of purchase.

5. All Sales Final

Due to the limited, exclusive nature of our products, all sales are final. We do not accept returns or exchanges unless the product arrives damaged or there is a fulfillment error. For more details, see our Shipping & Order Policy.

6. Order Acceptance & Cancellation

We reserve the right to accept or deny any order at our discretion. This includes, but is not limited to, special request items and limited edition products. Confirmation emails do not guarantee acceptance of the order until reviewed and approved by our team.

7. Website Use

You agree not to misuse this website in any way that could disrupt service, interfere with security features, or attempt unauthorized access to the site’s backend or customer data.

8. Limitation of Liability

Hardly Hardbody Limited is not liable for any damages, losses, or claims arising from your use of this website, including but not limited to delays in shipping, incorrect use of products, or website downtime.

9. Changes to Terms

We may update or modify these terms at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

10.User-Generated Content and Image Use

By purchasing from Hardly Hardbody Limited and publicly posting content (such as photos, videos, or reviews) featuring our products — whether on Instagram, TikTok, X (Twitter), personal blogs, or other public platforms — you grant us a non-exclusive, royalty-free, worldwide license to use, repost, share, or feature that content across our own channels. This includes but is not limited to our website, email campaigns, and social media platforms.

11.Logos and trademarks

Some products available on this page feature original artistic reinterpretations that may incorporate visual elements reminiscent of existing trademarks or brand imagery. These elements have been independently modified and transformed as part of a broader creative expression. Such designs are not affiliated with, sponsored by, or endorsed by any trademark or brand owner.

All trademarks, logos, and brand names remain the property of their respective owners. These products are not intended to cause confusion, mislead consumers, or infringe upon any intellectual property rights. They are created solely for the purposes of artistic commentary, transformation, and expression, in accordance with applicable laws.

12. Contact Information

For any questions regarding these terms, please contact us at:
Email: info@hardlyhardlyhardlyhardly.com

PRIVACY POLICY

At Hardly Hardbody Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

We may collect personal information that you voluntarily provide during:

• Account registration

• Checkout process

• Newsletter sign-up

• Contact form submission

  This may include your name, email address, shipping and billing address, phone number, and payment details.

Automatic Data Collection

When you visit our site, we automatically collect certain information about your device, including IP address, browser type, time zone, and cookies. We also collect data about how you interact with the site.

Use of Personal Information

We use your information to:

• Fulfill and manage orders

• Process payments

• Communicate order updates

• Send marketing emails (with consent)

• Improve site performance and user experience
  

Payment Processing

All payments are processed securely through third-party providers. We do not store full credit card information on our servers.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and track site usage. You can disable cookies in your browser settings, though it may affect functionality.

Email Marketing

With your consent, we may send occasional emails about product drops, events, and promotions. You can unsubscribe at any time by clicking the link in the email footer.

Data Retention

We retain your data for as long as necessary to fulfill orders, maintain legal obligations, or support business operations.

Data Sharing

We do not sell your personal information. We may share data with trusted third parties (e.g., payment processors and shipping carriers.) only as needed to operate our business.

Third-Party Services

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Security Measures

We implement industry-standard security protocols (SSL, encryption, secure servers) to protect your information. However, no method of transmission is 100% secure.

Age Restriction

This site is intended for users aged 16 and above. By using this site, you confirm that you meet this requirement.

Location of Data

If you are located outside of our operating region, please note that your data will be transferred to and processed in our business region, which may not have the same data protection laws.

Access to Personal Data

You may request access to the personal information we hold about you. Contact us at info@hardlyhardlyhardlyhardly.com for such requests.

Correcting Your Information

You can request that we update or correct your information at any time. Reach out via our contact email with your updated details.

Legal Compliance

We may disclose your information if required by law, subpoena, or if we believe it is necessary to protect our legal rights or comply with a judicial proceeding.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a new “Effective Date.”

International Users

If you access our site from outside your local region, your data may be transferred internationally. By using our services, you consent to this transfer.

Do Not Track Signals

Our website does not currently respond to “Do Not Track” signals from web browsers.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, please contact us at:

Email: info@hardlyhardlyhardlyhardly.com